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Insider Gems & Experiences
ABOUT US
Becoming an innkeeper through complete serendipity, Annette, and her husband Gavin, made the tree change from Sydney to the beautiful Blue Mountains. They are the proud owners of the unique guesthouse and private rental, No.14 Lovel St, in Katoomba. Despite the worst bushfires in recent history, floods and a global pandemic, they have never looked back!
Annette relishes sharing her local knowledge and hidden gems, whatever your budget. The World Heritage listed Blue Mountains area is well known for its awesome natural beauty.. and it is truly awesome. In OUT OF THE BLUE, Annette will show you the many other reasons she loves living here.
in 2024, Annette & Gavin are creating Private Transport / Tours to bring the pages of Out of the Blue to life. Whether it's a simple transport from A to B, or a full day itinerary that's perfect for YOU! Created to your timetable and experiences just for YOU.
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We can accommodate four passengers in our vehicle, but we recommend three for added comfort. Again, it's up to you.
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​Contact us today to create your perfect experience!
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In the meantime, you may also book tickets for Hop On Hop Off Explorer Bus (inc Scenic World), Blue Mountains Stargazing, Mountain Tales and Beyond the Blacktop Adventure Tours with us.
The Not So Fine Print
BOOKINGS
We are a reliable pre-booked private service. To avoid disappointment, pre-book 24 hours or more in advance. We operate from Thursday to Monday, closed Tuesday & Wednesday. We are not like taxis or other "on call" transport options like Uber.
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PAYMENT
We will send you options for credit card or EFT payment. As soon as we get your 10% deposit, your booking is confirmed. The balance is due 48 hours prior to the experience.
Cash payments may be made in person at 7 Katoomba Street, Katoomba during opening hours.
CANCELLATION
If your plans change, you may reschedule or cancel more than 48 hours ahead of the experience for free
Within 48 hours of the experience, 50% will be refunded.
Within 24 hours, there is no refund available.
Breaching any of our terms may result in instant cancellation without refund.
CHILD CAR SEAT SAFETY
Children aged under 7 years must use an approved suitable child restraint when travelling in a vehicle. If you do not have your own suitable restraint for your child/ren, please advise us when you book. We may be able to supply one, at additional cost.
Children aged under 7 years must use an approved child restraint suitable for their age and size.
Children up to the age of 6 months must use a rear-facing child car seat.
Children aged between 6 months and 4 years must use either a rear-facing child car seat or a forward-facing child car seat with an inbuilt harness.
Children aged between 4 and 7 years must use a forward‑facing child car seat with an inbuilt harness or an approved booster seat.
Children aged 7 years and over who are too small to use a seatbelt should use an approved booster seat or an anchored safety harness. The suggested minimum height for using a seatbelt is 145cm or taller.
ACCESSIBILITY
We are happy to do whatever we can for anyone with mobility issues. Our vehicle is a Nissan Murano SUV. It is higher to get into than a standard sedan. Travel wheelchairs / walkers up to 20kg may be able to be stored in the boot. Please let us know what you need so that we can confirm upon booking.
RESPECTFUL BEHAVIOUR
We are committed to providing a safe and enjoyable experience for everyone. We have a zero-tolerance policy for abusive, aggressive, or disruptive behaviour. This includes failure to comply with safety regulations, such as wearing a seatbelt, or any level of intoxication that we believe could compromise safety.
We reserve the right to refuse service at our sole discretion. In extreme situations, we may escalate matters by involving local authorities and proceeding to the nearest police station if necessary.